Privacy Policy

Your privacy is important to us. It is the policy of the Lutheran Foundation of Diakonia (FLD) to respect your privacy regarding any information we may collect on the fld.com.br website, as well as on any other websites we own and operate.

We request personal information only when it is genuinely necessary to provide you with a service. We collect such information by fair and lawful means, with your knowledge and consent. We also inform you of the reasons for collecting your information and how it will be used.

We retain the information we collect only for as long as necessary to provide the requested service. When we store data, we protect it using commercially reasonable safeguards to prevent loss, theft, unauthorized access, disclosure, copying, use, or modification.

We do not publicly share personally identifiable information or disclose it to third parties, except when required by law.

Our website may contain links to external websites that are not operated by us. Please be aware that we have no control over the content or practices of those websites and cannot accept responsibility or liability for their respective privacy policies.

You are free to decline our request for personal information, with the understanding that we may be unable to provide some of the services you request.

Your continued use of our website will be regarded as acceptance of our practices regarding privacy and personal information. If you have any questions about how we handle user data and personal information, please contact us.


Privacy Policy: Cookies of the Lutheran Foundation of Diakonia (FLD)

What are cookies?

As is common practice with most professional websites, this website uses cookies, which are small files downloaded to your computer to improve your browsing experience. This page explains what information they collect, how we use it, and why we sometimes need to store these cookies. We also explain how you can prevent these cookies from being stored; however, doing so may limit or impair certain features and functionality of the website.

How do we use cookies?

We use cookies for a variety of purposes, as described below. Unfortunately, in most cases, there are no industry standard options for disabling cookies without completely disabling the functionality and features they provide on this website. It is recommended that you leave all cookies enabled unless you are certain that you do not need them, particularly if they are used to provide a service that you use.

Disabling cookies

You can prevent cookies from being set by adjusting your browser settings (please refer to your browser’s Help section for instructions on how to do this). Please note that disabling cookies will affect the functionality of this website as well as many other websites you visit. Disabling cookies will usually result in certain features and functionality of this website no longer being available. Therefore, we recommend that you do not disable cookies.


Cookies We Set

Email Newsletter Cookies

This website offers newsletter and email subscription services, and cookies may be used to remember whether you are already registered and whether certain notifications should be displayed only to subscribed or unsubscribed users.

Order Processing Cookies

This website may offer e-commerce or payment services, and some cookies are essential to ensure that your order is remembered as you navigate between pages so that it can be processed correctly.

Survey Cookies

From time to time, we offer surveys and questionnaires to provide useful insights, helpful tools, or to better understand our user base. These surveys may use cookies to remember who has already participated or to provide accurate results after users navigate between pages.

Form-related Cookies

When you submit data through a form, such as those found on our contact pages or comment forms, cookies may be set to remember your information for future correspondence.

Website Preference Cookies

To provide you with the best possible experience on this website, we offer functionality that allows you to set your preferences for how the website operates while you use it. To remember your preferences, we need to set cookies so that this information can be retrieved whenever you interact with a page affected by your selected preferences.

Third-Party Cookies

In some cases, we also use cookies provided by trusted third parties. The following section explains which third-party cookies you may encounter while using this website.

This website uses Google Analytics, one of the most widely used and trusted web analytics services, to help us understand how visitors use the website and how we can improve their experience. These cookies may collect information such as how long you spend on the website and which pages you visit, enabling us to continue creating relevant and engaging content.

For more information about Google Analytics cookies, please visit the official Google Analytics website.

Third-party analytics services are used to monitor and measure the use of this website so that we can continue improving its content. These cookies may collect information such as the amount of time you spend on the website and the pages you visit, helping us better understand how to improve your experience.

From time to time, we test new features and make subtle changes to the way the website is presented. While these features are being tested, these cookies may be used to ensure that you have a consistent experience while using the website, while helping us understand which improvements are most valued by our users.

As we sell products, it is important for us to understand statistics about how many visitors to our website make a purchase. These cookies collect this type of information, allowing us to make accurate business forecasts and analyze our advertising and product costs to ensure the best possible pricing.

Additional Information

We hope this policy has clarified how we use cookies. As mentioned above, if you are unsure whether you need a particular type of cookie, it is generally safer to leave cookies enabled, especially if they interact with features or services you use on our website.

This policy is effective as of August 2020.